Common Questions
To shop at THC Paradise Dispensaries, you must be at least 21 years old with a valid government-issued photo ID. Medical cannabis patients may also shop with a valid medical card and ID. Please ensure your identification is current and meets local regulatory requirements.
Visit our website and browse our product selection. Add your chosen items to the cart, then proceed to checkout. You’ll need to provide valid identification for age verification at pickup or delivery. Follow the on-screen instructions to complete payment and confirm your order.
To cancel your order, please contact our customer service team as soon as possible by phone or email. Cancellations can only be processed before your order is prepared for pickup or delivery. Once fulfilled, orders cannot be canceled, but return options may be available where permitted by law.
Absolutely! Our knowledgeable team is here to guide you through our selection, answer your questions, and recommend products based on your needs and preferences. Whether you’re shopping in-store or online, we’ll ensure you find the right items for your desired experience.
If you’re unable to place an order, it may be due to age verification issues, out-of-stock products, payment processing errors, or local restrictions in your area. Please double-check your information and try again, or contact our customer service team for immediate assistance.
Yes! Join THC Paradise Rewards for free and earn points on eligible purchases. Redeem points for discounts, exclusive deals, and member-only drops. Sign up in-store or online with a valid ID (21+). Points post after purchase; some items may be excluded. Terms apply; see store for details.
Our online menu is updated in real time to reflect current inventory. Product availability, pricing, and promotions are refreshed automatically, ensuring you see the most accurate selection before placing your order. For the latest updates, simply refresh the page or check back anytime.
While we strive to keep all menu items in stock, availability may vary due to high demand or supply limitations. We recommend checking our online menu for real-time updates or contacting the store directly to confirm if a specific product is currently available.